dv666's Privacy Policy
How your personal information is collected, used, and kept secure — learn everything transparently on the dv666 platform.
Introduction
dv666 operates a trusted online casino and betting platform for users in Bangladesh. We believe that protecting your personal information is a fundamental right, and we operate our services accordingly.
This privacy policy applies to all services, websites, and applications of the dv666 platform. By using our services, you are considered to have agreed to the terms of this policy. Please read it carefully.
This policy may change at any time. We will notify you of any changes as promptly as possible. We recommend reviewing this page regularly.
1. Information We Collect
We collect various types of information when you create an account and use services on the dv666 platform. This information helps us provide you with the best possible service.
1.1 Information You Provide Directly
When you register on our platform or use our services, the information you voluntarily provide includes:
- Full name and date of birth (for age verification — our services are for those aged 21 or older only)
- Email address and phone number
- National ID or passport information (for identity verification)
- Residential address
- Mobile banking account information (bKash, Nagad, Rocket, Upay — for processing transactions)
- Any information provided when contacting the support team
1.2 Automatically Collected Information
When you use the dv666 platform, certain information is collected automatically:
- IP address and device identification information (Device ID)
- Browser type, operating system, and software version
- Date, time, and duration of access to the platform
- Pages visited and links clicked
- Gaming activity history (bets, wins, losses)
- Deposit and withdrawal history
- Information collected through cookies and similar tracking technologies
1.3 Information Received from Third Parties
In some cases we may also receive information from third parties, such as identity verification agencies or payment processors. This information is used solely to confirm your identity and ensure secure transactions.
2. Purpose of Using Information
dv666 uses your information only for specific and legitimate purposes. We never use your information unnecessarily.
2.1 Providing Core Services
- Creating and managing your account
- Processing transactions — deposits and withdrawals (via bKash, Nagad, Rocket, Upay)
- Operating gaming and betting services
- Providing bonuses and promotions and managing VIP benefits
- Providing support services (via 24/7 live chat and email)
2.2 Complying with Legal Obligations
- Complying with applicable laws and regulations
- Preventing fraud and money laundering (AML policy)
- Ensuring age verification (blocking access for those under 21)
- Investigating and reporting suspicious activity
2.3 Improving the Platform
- Analyzing and improving user experience
- Identifying and resolving technical issues
- Security monitoring and preventing cyber attacks
- Developing new services and features
2.4 Communication
- Sending important service-related notifications
- Security alerts and account updates
- Promotional communications with your consent (you can opt out at any time)
dv666 does not sell your information to third parties. We share information only with partners necessary for providing services.
3. Sharing and Disclosure of Information
We may share your information with third parties in limited circumstances and under strict rules. Those circumstances are described below:
3.1 Service Partners
We engage certain trusted partners to operate our platform, such as payment processors, technology providers, and game developers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, and others). These partners only have access to the information necessary to provide their specific services and are required to comply with our privacy standards.
3.2 Legal Requirements
We may be required to disclose your information in the following circumstances:
- To comply with a court order or valid legal directive
- In response to a lawful request from investigative authorities
- To prevent fraud or criminal activity
- To protect the rights and safety of ourselves or other users
3.3 Business Transfers
Your information may be transferred in the event of business changes such as mergers, acquisitions, or asset sales. However, we will notify you in a timely manner before such a transfer and will ensure applicable privacy protections are in place.
3.4 With Your Consent
Outside the circumstances listed above, we will not share your information with third parties without your explicit consent.
4. Data Protection and Security
dv666 treats the security of your information as the highest priority. We use industry-leading technologies and practices to keep your data secure.
4.1 Technical Safeguards
- SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
- Stored data protection with AES-256 encryption
- Two-Factor Authentication support
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
4.2 Organisational Safeguards
- Data access is restricted to authorised personnel only
- Regular privacy and security training for staff
- Strict internal data processing policies
- Rapid incident response plan for security events
No digital system is 100% secure. However, dv666 always strives to maintain the highest security standards. In the event of a security breach, we will alert you as quickly as possible.
5. Cookies and Tracking Technologies
The dv666 website uses cookies and similar technologies. These are stored as small files in your browser and help improve the functionality of our platform.
5.1 Types of Cookies
- Essential cookies: Required for core platform functions, such as maintaining your login session and ensuring security — these cannot be disabled.
- Functional cookies: Remember your preferences and settings, such as language selection and display preferences.
- Analytics cookies: Help analyse platform usage to make improvements — information is collected anonymously.
- Marketing cookies: Used to show relevant content based on your interests — only with your consent.
5.2 Cookie Controls
You can delete cookies or stop accepting new ones at any time from your browser settings. Please note that disabling essential cookies may affect some platform functionality.
6. Data Retention Period
dv666 retains your information only for as long as necessary. Different retention periods apply to different types of information:
6.1 Account Information
Account information is retained while your account is active. Even after an account is closed, some information may need to be kept for a specified period to comply with legal obligations.
6.2 Financial Transaction Records
Financial transaction records (deposits, withdrawals, bets) may be retained for an extended period in accordance with anti-money laundering regulations.
6.3 Technical Logs
Technical log data collected for security and troubleshooting purposes is generally retained for a short period.
6.4 Data Deletion Requests
You may request that we delete information being retained beyond legal obligations. How to make this request is described in section 8 of this policy.
7. Your Rights and Controls
You have several important rights over your personal information. dv666 is committed to respecting these rights.
7.1 Right of Access
You may request a copy of the personal information we hold about you at any time. We will fulfil this request within a reasonable time.
7.2 Right to Rectification
If your information is incomplete or incorrect, you may request a correction. Maintaining accurate information helps us ensure the quality of our services.
7.3 Right to Erasure
Where there is no legal or contractual obligation, you may request that your personal information be deleted. However, some information may need to be retained for legal reasons.
7.4 Right to Object to Processing
In certain cases you may object to the processing of your information, particularly with regard to marketing communications. You have the option to opt out of marketing emails at any time.
7.5 Data Portability
Where applicable, you may request your data in a structured, machine-readable format.
To exercise these rights, email [email protected]. We will respond to your request as soon as possible.
8. Protection of Minors' Privacy
dv666's services are strictly for those aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.
Age verification is mandatory during the registration process. If we become aware that a minor's information has been inadvertently collected, that account will be closed immediately and the information will be deleted.
If you believe that a minor you know has registered on our platform, please contact [email protected] immediately.
9. Changes to the Privacy Policy
We may update this privacy policy from time to time. This policy may change due to service improvements, legal changes, or business reasons.
For significant changes, we will notify you by email or through a notification on the platform. Continued use of the platform after changes are made will be considered as your agreement to the revised policy.
This is why we recommend that you review this page regularly. The date of the latest update is shown at the top of the page.
Contact Us
Privacy-Related Inquiries
Contact us to exercise your rights over your information or for any privacy-related questions.
24/7 live chat and email support is available
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